Official MB99 User Agreement

Terms & Conditions MB99 – Complete Guide to Using the Malaysia Platform

These Terms & Conditions set out the rights and responsibilities between you as a member and MB99 as the platform provider. Please read them carefully before registering or using any MB99 services. By using this platform, you agree to comply with all terms stated herein.

Updated: January 2026 Bahasa Melayu (ms-MY) Version 3.2

Key Things You Need to Know

A summary of the key points in the MB99 Terms & Conditions before you read the full document

Minimum Age Requirement of 18
MB99 only permits individuals aged 18 and above to register and use the platform. Identity verification is conducted to ensure this requirement is fully enforced. Accounts found to be in breach of the age requirement will be suspended immediately and any balance will be returned.
One Account Per User
Each user is only permitted one MB99 account. Opening multiple accounts — whether using the same or different information — is a serious breach of MB99's terms and may result in the suspension of all associated accounts and forfeiture of any balances or bonuses.
Bonus Wagering Requirements
All bonuses offered by MB99 are subject to a wagering requirement before withdrawal is permitted. Requirements vary by bonus type – the welcome bonus, weekly rebate, and periodic promotions each carry clearly stated conditions in their respective bonus terms.
Malaysian Payment Methods Only
MB99 accepts deposits and withdrawals via approved Malaysian payment methods only — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, CIMB Clicks, and RHB Online. All transactions are conducted in Malaysian Ringgit (MYR). Foreign payment methods are not accepted.
Data Protection & Privacy
MB99 is committed to protecting the personal data of all members in accordance with our Privacy Policy. Personal information will not be shared with third parties without your consent, except where required by law. All transactions and communications on the platform are secured with 256-bit SSL encryption.
Responsible Gaming Commitment
MB99 provides self-management tools including deposit limits, loss limits, cooling-off periods, and self-exclusion options. We encourage all members to use these tools proactively. Players who need assistance can contact the MB99 support team for guidance and referrals.

These Terms & Conditions constitute a binding agreement between you ("Member") and MB99 ("Platform"). By registering, accessing, or using any MB99 service, you automatically agree to comply with all terms stated herein. If you do not agree with any part, please do not use the MB99 platform.

1 MB99 Member Eligibility

To register and use the MB99 platform, you must meet all of the following eligibility requirements:

  • At least 18 years old at the time of registration and at all times while using the MB99 platform.
  • Having full legal capacity to enter into a binding agreement under the local laws applicable to you.
  • Not appearing on any exclusion or prohibition list maintained by MB99 or any relevant authority.
  • Acting solely on your own behalf and not on behalf of any other individual or entity.
  • Depositing funds from legitimate sources that are not proceeds of any illegal or criminal activity.

MB99 reserves the right to request proof of identity, age, or eligibility at any time. Failure to provide satisfactory proof within the specified timeframe may result in your account being suspended until verification is complete. MB99 is not liable for any losses incurred during the suspension period.

Important: If MB99 finds that you have provided false information during registration or at any point thereafter, MB99 reserves the right to immediately suspend or close your account and forfeit any outstanding balances or winnings.

2 MB99 Account Registration & Management

Registering an MB99 account is free and requires complete, accurate information. All details provided during registration must be truthful, current, and complete. You are responsible for keeping your MB99 account information up to date whenever changes occur.

  • One account only: Each individual is permitted only one MB99 account. Registering multiple accounts, whether under the same or different names, is strictly prohibited.
  • Password: You are solely responsible for keeping your MB99 account password confidential. MB99 will never ask for your password via email, SMS, or live chat.
  • Account security: Any activity that occurs on your account is considered to have been carried out by you. If you suspect unauthorised access, contact MB99 support immediately.
  • Identity verification (KYC): MB99 reserves the right to request identity verification documents (MyKad or passport) at any time, particularly before processing withdrawals above a specified limit.
  • Your access: Your MB99 account is for your personal use only. You may not transfer, sell, or grant account access to any other party.

Where MB99 confirms the existence of multiple accounts linked to a single individual, MB99 reserves the right to close all such accounts, forfeit all bonuses, and withhold withdrawals pending the outcome of an investigation.

3 Deposits, Withdrawals & Financial Transactions

All financial transactions on MB99 are conducted in Malaysian Ringgit (MYR). MB99 accepts only the following Malaysian deposit and withdrawal methods:

  • Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • DuitNow (real-time transfer)
  • FPX online banking: Maybank2u, CIMB Clicks, RHB Online, and other FPX-participating banks

Deposit Terms:

  • Minimum deposit is RM10 for most payment methods.
  • Deposited funds must originate from an account or eWallet registered in your own name. MB99 does not accept payments from third parties.
  • Deposits are typically credited to your MB99 account within 30 seconds. If your deposit has not been credited within 15 minutes, please contact MB99 support with proof of transaction.
  • MB99 reserves the right to decline or reverse deposits suspected of originating from illegal activity or fraud.

Withdrawal Conditions:

  • Withdrawals are processed to the same payment method used for the deposit, for security and anti-money laundering compliance purposes.
  • Members must complete full KYC verification before making their first withdrawal or any withdrawal that exceeds the specified limit.
  • Standard withdrawals are processed within 30 minutes for regular members. Diamond VIP members receive priority processing within 10 minutes.
  • MB99 reserves the right to request proof of source of funds for large withdrawals before processing them.
  • Any taxes or fees related to winnings are the sole responsibility of the member, in accordance with applicable Malaysian law.

MB99 operates a strict anti-money laundering (AML) monitoring system. All transactions exceeding certain thresholds are subject to standard compliance review. This is to protect all MB99 members and uphold the integrity of the platform.

4 MB99 Bonuses, Promotions & Rewards

MB99 offers a range of bonuses and promotions for members, including a Welcome Bonus, weekly rebates, periodic promotions, and VIP Rewards. All bonuses are subject to specific terms and conditions stated alongside each offer. The general conditions applicable to all MB99 bonuses are as follows:

  • Wagering requirement: Bonuses must be wagered according to the specified multiplier before any winnings derived from them can be withdrawn. For example, a RM100 bonus with a 20x wagering requirement means you must place a total of RM2,000 in bets before winnings from that bonus can be withdrawn.
  • Validity period: Every bonus has a validity period. Bonuses not used within the specified timeframe will expire and cannot be reinstated.
  • One bonus at a time: Only one active bonus is permitted at a time. If you receive a new bonus while another is still active, the wagering requirement for the new bonus will begin after the first is completed or expires.
  • Game contribution: Not all games contribute equally toward bonus wagering requirements. Slots may contribute 100%, while baccarat, blackjack, or roulette may only contribute 10%–20%. Please refer to the relevant bonus terms for full details.
  • Bet limit while bonus is active: While a bonus wagering requirement remains outstanding, the maximum stake per round or match is as specified in the relevant bonus terms. Exceeding this limit may result in the bonus being voided.
  • Bonus abuse prohibition: MB99 reserves the right to void bonuses and forfeit associated winnings if there is evidence of bonus abuse, use of betting systems designed to exploit bonuses, or collusion between accounts for the purpose of bonus abuse.

Reminder: Specific terms and conditions for each bonus may vary. Please read the terms attached to each offer carefully before accepting it. Accepted bonus offers cannot be transferred between accounts or exchanged directly for cash.

5 Game Rules & Results

All games available on the MB99 platform – including live baccarat, Texas Hold'em poker, Sports Betting on the Malaysia Super League and EPL, lottery, slots, and live casino matches – are subject to their respective game rules as published on the platform.

  • Game results: All game outcomes are generated by independently audited random number generators (RNG) or by certified live dealers. Results are final and cannot be disputed unless there is clear documented evidence of a technical failure.
  • Technical failure: In the event of a system interruption or technical issue during gameplay, MB99 reserves the right to void the affected round and refund the wager. Any winnings generated during a clear technical failure will not be considered valid.
  • Sports Betting confirmation: For Sports Betting on MB99, all results are based on the official outcomes declared by the relevant sports governing body. Obvious errors in live odds display will be corrected, and affected bets may be voided.
  • Gaming communications: You are responsible for maintaining a stable internet connection while playing. MB99 is not liable for losses caused by connectivity disruptions on your end during an active gaming session.
  • Betting limits: MB99 reserves the right to set minimum and maximum bet limits, daily loss limits, and maximum win limits for specific games. These limits may vary by game and are subject to change by MB99 without prior notice.
6 Responsible Gaming at MB99

MB99 takes responsible gaming seriously. We believe that healthy entertainment starts with self-awareness. We provide the following tools to help you manage your gaming activity:

  • Deposit limit: Set daily, weekly, or monthly deposit limits in your MB99 account settings. These limits take effect immediately once set and can be lowered at any time, but increasing them requires a waiting period of 24–72 hours.
  • Loss limit: Set a maximum loss amount you are comfortable with for a given period. Once this limit is reached, the MB99 platform will prevent you from placing new bets until the period resets.
  • Time-out period: Activate a cooling-off period from 24 hours up to 6 weeks. During this time, you will not be able to log in or place any bets on MB99.
  • Self-exclusion: Temporary (1–12 months) or permanent self-exclusion options are available. Once activated, your account will be fully restricted and cannot be reopened during the specified period. Permanent exclusion cannot be reversed.

MB99 is committed to not aggressively marketing products or promotions to players who have activated any self-exclusion tool or who have contacted us regarding a gambling problem.

If you or someone you know is struggling with gambling-related issues, please reach out to the MB99 support team for guidance. We can help you activate self-management tools or point you toward appropriate support resources. Remember – healthy entertainment is entertainment within your control.

7 Platform Usage & Member Conduct

As an MB99 member, you agree to use the platform responsibly and to comply with all conduct guidelines set out herein. The following actions are strictly prohibited on the MB99 platform:

  • Using automation software, bots, or scripts to play any game on MB99.
  • Colluding or cooperating with other players to exploit games, manipulate the system, or abuse bonuses (collusion).
  • Using third-party payment methods or funds that are not legally yours.
  • Spreading false information, defaming, or disparaging MB99 on any public platform or social media.
  • Attempting to access restricted areas of the platform or performing any action that could compromise the security or stability of MB99's systems.
  • Using the MB99 platform for any money laundering or illegal activity financing purposes.

MB99 continuously monitors gaming activity using advanced detection systems. Any behavior suspected of violating these terms will be investigated, and appropriate action will be taken, including temporary or permanent account suspension.

8 Intellectual Property & Platform Content

All content on the MB99 platform – including logos, designs, graphics, text, software, databases, domain names, and marketing materials – is the intellectual property of MB99 or third parties licensed to MB99. All rights are fully reserved.

  • You are not permitted to copy, distribute, modify, or exploit any MB99 content without prior written authorisation.
  • The brand name "MB99", its logo, and associated trademarks are the exclusive property of MB99 and may not be used by any party for commercial purposes without authorisation.
  • Any external website linking to MB99 requires prior written approval. MB99 reserves the right to request the removal of unauthorized links at any time.
9 Account Suspension, Closure & Termination

MB99 reserves the right to suspend or close any member's account, with or without prior notice, for the following reasons:

  • Failed identity verification or inaccurate registration information.
  • Suspected fraud, money laundering, or criminal activity.
  • Violation of any part of these MB99 Terms & Conditions.
  • Holding multiple accounts or attempting to open a new account after a previous one has been closed.
  • Self-exclusion request activated by the member.
  • Account inactivity exceeding 12 consecutive months with no transactions.

When an account is closed due to a terms violation, MB99 reserves the right to forfeit any bonus balances and winnings associated with the breach. The original deposited funds (if any) will be returned based on a case-by-case assessment once the investigation is concluded.

Members may also choose to close their MB99 account at any time by contacting customer support. Any remaining balance will be processed for withdrawal in accordance with standard procedures within 3–5 working days.

10 Limitation of Liability & Disclaimer

MB99 provides an entertainment platform on an "as is" basis, without any express or implied warranties regarding continuous availability, freedom from errors, or fitness for a particular purpose. To the extent permitted by law:

  • MB99 is not liable for any financial losses incurred through the use of the platform, including losses from gaming or betting.
  • MB99 is not liable for service disruptions caused by factors beyond our control, including internet outages, third-party infrastructure failures, or natural disasters.
  • MB99 is not liable for any indirect, incidental, or consequential losses arising from the use of, or inability to use, the MB99 platform.
  • MB99's total liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days preceding the claim.
11 Changes to MB99 Terms & Conditions

MB99 reserves the right to update or amend these Terms & Conditions at any time without prior notice to members. Changes take effect immediately upon publication on the MB99 website.

It is your responsibility to check this Terms & Conditions page periodically. Continued use of the MB99 platform after any changes are published will be considered your acceptance of the updated terms.

For changes deemed material by MB99, we will endeavour to notify active members via email or in-platform notification at least 7 days before the changes take effect. However, we cannot guarantee delivery of such notices in all circumstances.

The last updated date of these Terms & Conditions is January 2026 (Version 3.2). If you have any questions about changes that have been made, please contact the MB99 support team at support@mb99-jit.com.

12 Contact MB99 & Dispute Resolution

If you have any enquiries, complaints, or disputes regarding MB99's Terms & Conditions or the use of the platform, please contact us through the following channels:

  • Live Chat: Available on the MB99 platform – response within 2–5 minutes, 24 hours a day
  • Email: support@mb99-jit.com – response within 1–4 hours

For disputes relating to game results, transactions, or bonuses, MB99 is committed to resolving all complaints within 72 working hours. If you are not satisfied with the resolution provided, you have the right to refer the dispute to an independent dispute resolution body appointed by our licensing authority.

These Terms & Conditions are governed by the applicable laws of MB99's licensing jurisdiction. Any dispute that cannot be resolved through negotiation will be referred to independent arbitration, whose decision shall be final and binding on both parties.

FAQ – MB99 Terms & Conditions

Frequently asked questions about MB99 platform Terms of Use

Technically, different individuals can each have their own MB99 account — including family members living at the same address. That said, it is essential that each account belongs to a distinct person and does not share the same payment method, email address, or phone number. MB99 will conduct security checks when multiple accounts are detected from the same address or device, and each account must complete a separate, full identity verification (KYC).

If you choose to voluntarily close your MB99 account, your real-money balance (excluding bonuses) will be returned to you via the same payment method used for your last deposit — whether that is Touch 'n Go eWallet, GrabPay, Boost, DuitNow, or FPX. This process typically takes 3–5 business days. Any bonus balance that has not met the wagering requirements will expire and cannot be withdrawn. Contact MB99 support at support@mb99-jit.com to initiate the account closure process.

MB99 does not charge any processing fees on standard withdrawals. However, depending on your chosen payment method, your financial institution or eWallet provider may apply their own charges — this is beyond MB99's control. For withdrawals to Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow, no additional fees are charged by MB99. For FPX online banking, bank charges may apply in accordance with each bank's own policy.

The wagering requirements and validity period for the MB99 Welcome Bonus are clearly stated on the Welcome Bonus page. Generally, this bonus carries specific wagering requirements and a validity period from the date the bonus is credited. It is important to read the full terms on the bonus page before accepting it. If you have questions about your wagering requirement progress, this information can be checked under the "Active Bonuses" section in your MB99 account or by contacting customer support.

For temporary self-exclusion (1–12 months), your account can be reactivated after the set period ends by contacting MB99 support. However, there is a mandatory minimum waiting period of 24 hours after a reactivation request is submitted before access is restored — this is to ensure you have given the decision careful consideration. For permanent self-exclusion, the account cannot be reactivated under any circumstances. This is MB99's commitment to responsible gaming. If you need assistance with self-exclusion or would like to discuss other available measures, the MB99 support team is ready to help.
MB99 Member Privacy & Data Protection

Personal information you provide to MB99 during registration and platform use is protected in accordance with MB99's Privacy Policy and 256-bit SSL encryption. We do not use or disclose your information to third parties for marketing purposes without your explicit consent. To fully understand how MB99 manages your personal data, please review Privacy Policy our full policy.

Read the Terms & Conditions? Join MB99 Now

Now that you understand MB99's Terms & Conditions, you're all set to enjoy Malaysia's best online entertainment experience. Register for free today, deposit from RM10 via Touch 'n Go eWallet or FPX, and enjoy live baccarat, poker, Sports Betting on the Malaysia Super League & EPL, and over 500 other games.

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