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MB99 Official Data Protection

Privacy Policy MB99 – Our Commitment to Protecting Your Personal Data

Your privacy is MB99's top priority. This policy clearly explains what data we collect, how it is used, who it is shared with, and what rights you hold as a member. We operate with full transparency because your trust is the foundation of everything we do.

Updated: January 2026 Bahasa Melayu (ms-MY) 256-bit SSL
Privacy Policy Contents
1
Data Collected
Types & sources of information
2
Purpose of Data Use
How your data is used
3
Data Sharing
Who data is shared with
4
Data Security
Our protection measures
5
Your Rights
Access, correct & delete
6
Cookies & Tracking
How we use cookies

MB99's Six Privacy Commitments to You

A summary of the key principles governing how MB99 manages the personal data of Malaysian members

Banking-Grade 256-Bit SSL Encryption
All data transmitted between your device and MB99's servers is protected by 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and other leading Malaysian financial institutions. No third party can intercept or read your information in transit.
Your Data Is Never Sold
MB99 has never and will never sell, rent, or trade members' personal information to any third party for commercial purposes. Your data is collected solely for platform operations, identity verification, and improving user experience – not for sale.
Full Control in Your Hands
As an MB99 member, you have the right to access, review, correct, or request deletion of your personal data at any time. You can also withdraw consent to receive marketing communications from MB99 easily through your account settings or by contacting customer support.
Malaysia PDPA Compliance
MB99 operates in accordance with the principles of Malaysia's Personal Data Protection Act (PDPA) and relevant data protection regulations in our licensing jurisdiction. Data collection and processing are carried out lawfully, fairly, and transparently within a recognised legal framework.
Secure & Limited Data Retention
Your personal data is stored on servers protected by strict access controls. MB99 retains data only for as long as necessary for the stated purposes or as required by law. Data that is no longer needed is securely disposed of in accordance with established procedures.
No Spam or Unauthorised Marketing
MB99 will not send you any marketing communications without your consent. You are free to opt in or out of promotional notifications, special offer emails, and bonus updates at any time. Your preferences will be fully respected by the MB99 system.
Table of Contents
1. Data Collected 2. Purpose of Data Use 3. Data Sharing 4. Data Security 5. Your Privacy Rights 6. Cookies & Tracking 7. Cross-Border Data Transfers 8. Children's Data 9. External Website Links 10. Data Retention Period 11. Changes to the Privacy Policy 12. Contact Us
Terms & Conditions Responsible Gaming Frequently Asked Questions

This Privacy Policy explains how MB99 collects, uses, stores, and protects your personal data as a platform member. By registering and using MB99's services, you consent to the collection and use of your information as described in this policy. Please read it carefully before continuing to use the platform.

1 Personal Data Collected by MB99

MB99 collects various types of personal data across different contexts. The following are the main categories of data we may collect from you:

Data Category Example Information Collection Methods
Identity Data Full name, MyKad or passport number, date of birth, gender Registration & KYC verification
Contact Data Malaysian phone number, email address, residential address Account registration form
Financial Data Bank account number, bank name, eWallet details (Touch 'n Go, GrabPay, Boost, ShopeePay) Deposit & withdrawal process
Platform Activity Data Game history, betting records, deposit & withdrawal transactions, wins & losses Automatically during use
Technical Data IP address, device type, operating system, web browser, login session information Automatically via cookies & system logs
Communication Data Records of customer support conversations, complaints, and feedback submitted to MB99 Interactions with the MB99 team

MB99 collects only the data genuinely necessary for legitimate purposes. We do not collect sensitive data categories such as medical information, religious beliefs, or political affiliations unless specifically required by legal compliance obligations.

Important note: For identity verification (KYC), MB99 may request a copy of your MyKad or passport. These documents are stored in encrypted systems and accessed only by staff with specific authorisation, strictly for compliance purposes.

2 How MB99 Uses Your Personal Data

MB99 uses the personal data collected for the following purposes. Each purpose is supported by a valid legal basis in accordance with recognised data protection principles:

  • Account management and identity verification: To create and manage your MB99 account, verify your identity during registration and the KYC process, and protect your account from unauthorised access.
  • Financial transaction processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, CIMB Clicks, or RHB Online, and to handle withdrawal payouts to your registered account.
  • Provision of gaming services: To operate all games on MB99 fairly and transparently, including live baccarat, poker, Sports Betting on the Malaysia Super League and EPL, lottery, slots, and Live Casino matches.
  • Legal and regulatory compliance: To fulfil legal obligations including anti-money laundering (AML) requirements, age verification, licensing compliance, and cooperation with authorities as required by law.
  • Fraud prevention and security: To detect and prevent fraud, bot usage, player collusion, and any activity that threatens the integrity of the MB99 platform or the security of other members.
  • Customer support: To handle enquiries, resolve complaints, and provide technical assistance to MB99 members via live chat, email, or other available support channels.
  • Marketing and communications (with your consent): To send information about the latest promotions, special bonuses, MB99 tournaments, and platform updates – only to members who have consented to receive marketing communications.
  • Platform improvements: To analyse usage patterns, identify technical issues, and develop new features that improve the gaming experience for MB99 members.

MB99 will not use your personal data for purposes not stated in this policy without first obtaining your renewed consent. We are committed to the principles of purpose limitation and data minimisation.

3 Data Sharing with Third Parties

MB99 does not sell or trade members' personal data to any party. However, in certain circumstances, data may be shared with third parties necessary for platform operations. All such sharing is subject to strict controls:

  • Payment service providers: Transaction information required for processing is shared with Malaysian payment operators such as DuitNow, FPX, and eWallet providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) solely to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
  • Game software providers: Required game session information may be shared with live casino software providers or game suppliers that deliver content to the MB99 platform. These parties receive only the data necessary to operate the relevant games.
  • Regulatory and legal authorities: MB99 will disclose personal data to authorities, licensing bodies, or law enforcement agencies when required by law, court order, or valid legal process. This includes financial crime investigations and money laundering cases.
  • Technology service providers: Technical infrastructure providers such as cloud computing services, security monitoring systems, and fraud detection software vendors may have limited access to the technical data required to perform their services. All such parties are bound by data protection agreements.

MB99 does not share members' personal data with advertising companies, data brokers, or any parties not directly involved in platform operations for third-party marketing purposes.

4 MB99 Data Security Measures

MB99 invests heavily in data security infrastructure to ensure members' personal information is protected at all times. The key security measures we have in place are:

  • Data encryption in transit: All communications between your browser or application and MB99's servers are protected using TLS 1.3 with 256-bit SSL encryption. This means data transmitted – including login credentials, transaction details, and personal data – cannot be read by any party intercepting the network traffic.
  • Stored data encryption: Sensitive data stored in MB99's databases – including bank account details, identification numbers, and passwords – is encrypted using industry-recognised encryption standards. Passwords are never stored in plain text.
  • Strict internal access controls: Access to members' personal data is strictly limited to MB99 staff who have been granted specific authorisation and require the information to perform their duties. All access is logged and regularly audited.
  • Two-factor authentication (2FA): MB99's internal systems that handle member data are secured with mandatory two-factor authentication for all staff with access. Members are also encouraged to enable 2FA on their own accounts.
  • Continuous security monitoring: MB99 uses an intrusion detection system (IDS) and real-time threat monitoring to identify and respond to any unauthorised access attempts or security threats.
  • Regular security testing: The MB99 platform undergoes regular penetration testing and security audits conducted by independent third-party specialists in cybersecurity, to identify and address any vulnerabilities before they can be exploited.

In the event of a data breach: If MB99 discovers a data breach that may affect members' personal information, we are committed to notifying affected members within a reasonable timeframe as required by applicable law, along with details of the steps we have taken to address the situation.

5 Your Privacy Rights as an MB99 Member

As an MB99 member, you have the following rights regarding your personal data. MB99 is committed to processing all requests relating to these rights within a reasonable timeframe and no later than 30 calendar days from the date the request is received:

Right of Access
You have the right to obtain a copy of the personal data we hold about you, including information on how it is used and who it is shared with.
Right to Rectification
You may request that MB99 correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You may request the deletion of your personal data under certain circumstances – for example, when the data is no longer needed for the purpose for which it was originally collected.
Right to Restrict Processing
You may request that MB99 restrict the processing of your personal data in certain circumstances, such as when the accuracy of the data is being contested.
Right to Object
You may object to the processing of your personal data for direct marketing purposes, or in situations where processing is based on MB99's legitimate interests.
Right to Data Portability
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another service provider where applicable.

To exercise any of the above rights, contact the MB99 support team via live chat on the platform or by email at support@mb99-jit.com with the subject line "Privacy Rights Request". Please include your full name and MB99 account number to expedite the process. MB99 may need to verify your identity before processing the request.

Please note that certain rights may be subject to specific exceptions – for example, we may be unable to delete data that must be retained to fulfil legal obligations such as AML compliance requirements or tax records.

6 MB99 Cookies and Tracking Technologies

MB99 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the MB99 site. The following are the types of cookies we use:

Cookie Type Purpose Duration
Important Session Cookies Maintaining your logged-in status and ensuring game sessions run smoothly without interruption Expires when the browser is closed
Important Security Cookies Protects your account from CSRF attacks and helps identify suspicious login activity 30 days
Analytics Performance Cookies Collects information on how MB99 pages are used to help us improve the platform 2 years
Analytics Preference Cookies Remembering your preferences such as language, display settings, and game preferences 1 year
Preferences Marketing Cookies Helps us display relevant promotions and offers based on your interests on the MB99 platform 90 days

Essential cookies are required for the core functionality of the MB99 platform and cannot be disabled without affecting your experience. Analytical and marketing cookies are optional – you can manage these through your browser settings. However, disabling certain cookies may impact some features of the MB99 platform.

7 Cross-Border Data Transfers

As an online platform, your personal data may be stored or processed on servers located outside Malaysia, depending on the location of the cloud infrastructure and service providers we use. MB99 takes appropriate measures to ensure that any cross-border data transfers are carried out with adequate safeguards in place.

  • All third-party service providers that receive MB99 members' personal data are required to sign data processing agreements that meet recognised data protection standards.
  • MB99 prioritises vendors that store data in data centres certified to international security standards such as ISO 27001.
  • In cases where data is transferred to countries that may not offer a level of data protection equivalent to Malaysia's, MB99 applies appropriate contractual safeguards to ensure your data remains protected.
8 Child Privacy – MB99 Age Restriction Policy

The MB99 platform is intended solely for individuals aged 18 and above. MB99 does not knowingly collect, store, or process personal data from anyone under the age of 18. If you believe a minor has registered or is using the MB99 platform, please contact us immediately at support@mb99-jit.com.

Should MB99 discover that personal data belonging to an underage individual has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Age verification is a critical part of MB99's registration and KYC process to prevent use of the platform by minors.

9 Links to External Websites

The MB99 site may contain links to third-party websites such as Malaysian sports news portals, the official Malaysia Super League site, or other information sources relevant to specific contexts. MB99 is not responsible for the privacy practices or content of those external websites.

When you click a link to an external website from the MB99 platform, this MB99 Privacy Policy no longer applies. We encourage you to read the privacy policy of every website you visit. It is your own responsibility to evaluate the privacy practices of any external site before providing them with any personal information.

10 Personal Data Retention Period

MB99 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Below is a general guide to data retention periods at MB99:

  • Active account data: Retained for the duration of the active account period, plus any additional period required by law following account closure.
  • Financial transaction records: Retained for a minimum of 7 years following the transaction date, in accordance with Malaysian financial regulations and tax compliance requirements.
  • Identity verification records (KYC): Retained for a minimum of 5 years after account closure, in accordance with anti-money laundering (AML) compliance requirements.
  • Customer support communication records: Retained for 3 years from the date of last interaction.
  • Technical logs and analytics data: Typically retained for no more than 2 years, or less depending on operational requirements.

When data is no longer needed and there is no legal requirement to retain it, MB99 will securely dispose of or anonymise that data in accordance with established procedures. The data disposal process is internally audited to ensure compliance.

11 Changes to MB99's Privacy Policy

MB99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform service improvements. The date of the most recent update will always be displayed at the top of this document.

For changes deemed material – such as changes to how data is collected, used, or shared – MB99 will endeavour to notify active members via their registered email or in-platform notification at least 14 days before the changes take effect. Your continued use of the MB99 platform after the changes take effect will be considered your acceptance of the updated Privacy Policy.

This Privacy Policy is dated January 2026. We encourage you to review this page periodically to stay informed about how MB99 protects your personal data.

12 Contact MB99 for Privacy Enquiries

If you have any questions, concerns, or requests regarding MB99's Privacy Policy or the handling of your personal data, please reach out to us through the following channels:

  • Privacy email: support@mb99-jit.com – include the subject line "Privacy Policy Enquiry" for a faster response
  • Live Chat: Available on the MB99 platform – response within 2–5 minutes, 24 hours a day, 7 days a week

The MB99 team is committed to responding to all privacy-related enquiries within 5 business days. For more complex requests, such as comprehensive data access requests or processing objections, a processing period of up to 30 calendar days may be required in accordance with applicable legal requirements.

We take every privacy concern seriously. If you are not satisfied with how MB99 has handled your privacy request after contacting us, you have the right to lodge a complaint with the relevant data protection regulatory authority in your jurisdiction.

MB99 Terms & Conditions
Platform usage agreement
Responsible Gaming
Self-management tools & guides
MB99 Frequently Asked Questions
Answers to common questions

Frequently Asked Questions – MB99 Privacy Policy

The most frequently asked questions by Malaysian members about privacy and data protection at MB99

No. Your bank account or eWallet details — whether Maybank, CIMB, RHB, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or DuitNow — are used solely to process your deposit and withdrawal transactions on MB99. This information is not shared with any third party for other purposes. Payment providers involved in transaction processing receive only the minimum information required to complete the transaction and are bound by strict confidentiality agreements with MB99.

Yes, you have the right to request deletion of your personal data. However, please note that certain data must be retained by MB99 in accordance with legal requirements – for example, financial transaction records must be kept for a minimum of 7 years under Malaysian financial law, and KYC records must be retained for 5 years under anti-money laundering (AML) compliance requirements. Data not subject to mandatory retention obligations may be deleted upon your request. To submit a data deletion request, contact support@mb99-jit.com with the subject line "Data Deletion Request".

Your MB99 account password is never stored in plain text on our servers. MB99 uses strong cryptographic hashing with random salting to store passwords – meaning that even if MB99's servers were compromised, your actual password could not be recovered from the stored records. MB99 staff are also unable to view your password, which is why we can never "tell" you your password; we can only help you set a new one if needed. We strongly recommend enabling two-factor authentication (2FA) for an added layer of security on your MB99 account.

There are two straightforward ways to stop receiving promotional emails from MB99. First, click the "unsubscribe" link at the bottom of any marketing email you receive from MB99 — this is the quickest method and changes typically take effect within 24–48 hours. Second, log in to your MB99 account, go to the Settings or Profile section, and update your communication preferences to disable marketing email notifications. You may also contact MB99 customer support to process this request on your behalf. Note: Unsubscribing from marketing emails does not affect important transactional emails such as deposit confirmations, withdrawal notices, or account security information.

In the unlikely event that MB99 needs to cease operations, we are committed to giving all active members adequate notice and a reasonable window to withdraw any remaining balances. Regarding personal data, MB99 will ensure that any transfer of data to a successor party or any data disposal process is carried out in compliance with applicable legal requirements and the data protection principles set out in this Privacy Policy. Members will be informed of what will happen to their data before any action is taken.
MB99's Privacy Commitment to Malaysian Members

MB99 takes our responsibility as custodians of your personal data seriously. We operate with full transparency — you can always find out what data we hold about you and how it is being used. If you have any privacy concerns or questions, our team is available 24/7 to help. Please also refer to Terms & Conditions and Responsible Gaming MB99 for a full overview of our commitments to you as a member.

Confident in MB99's Privacy? Join Us Today

MB99 takes the protection of your personal data seriously – with 256-bit SSL encryption, a transparent privacy policy, and no data sharing without your consent. Register for free today and enjoy live baccarat, Texas Hold'em poker, Sports Betting on the Malaysia Super League & EPL, lottery, and over 500 other games with complete peace of mind.

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